The participant from Greece had requested a withdrawal ahead of submitting this criticism. Sad to say, their winnings experienced not been received yet. The participant expressed frustration in excess of recurring inquiries about KYC verification and delays attributed to superior payout volumes.
Incredibly poor casino. Worst consumer services. Brokers not able to know issue and deficiency English language proficiency. I am a so known as vip member but have not receieved any fantastic reaction.
The player from Germany has deposited dollars into casino account nevertheless the resources seem to be lost. Player’s criticism has become resolved properly.
Congratulations for the Fortunate winners of this spherical! Thank you to your participation and important guidance.
The player from Australia asked for a withdrawal under two weeks previous to distributing this complaint. The payment hasn’t been processed nonetheless. The grievance was turned down since the player did not respond to our messages and issues.
I come to feel It's a deceitful web page that does not do the ideal matter and should be averted. Submitted grievances with gaming Fee and will carry on to elevate . A lot better web sites in existence with integrity
So if you want to Call the customer care staff, It's important to get it done both by way of email ([email protected]) or a contact variety observed to the ”assist” webpage. SkyCrown also has an FAQ site the place they've outlined all the commonest issues and ready-to-use answers.
I sense trapped .. I attempted six times to withdraw 80.000 Rand final week . Indeed I am aware why I performed on zero that’s my fault . But this wouldn’t be comes about if They only gave my money …. Debit cards all of us now usually are not as charge cards with diverse statements. Very last evening I shut account . But The full funds back again on Wednesday was irritating me …. So I question them to reopen . Now suddenly they are saying do you continue to want you’re verification on you’re account .
They'd not received any e-mail regarding the issue. We attempted to collect more details within the player, but they didn't react within the presented time frame. Therefore, the complaint was turned down because of not enough conversation.
We worth your suggestions and may use it to further improve our providers. We apologize for almost any stress triggered and hope for the chance to tackle your concerns and provide a better encounter in the future.
We fully grasp your annoyance regarding the withdrawal choices. Our staff continually is effective to grow and improve the offered withdrawal methods.
If you are encountering challenges Along with the ID verification, we propose reaching out to our consumer guidance group for aid. They should be able to guidebook you through the method and enable resolve any issues you could be facing.
The casino operates less than a Curacao gambling license and is particularly backed by a pretty much-known company. So we definitely feel comfy in recommending this brand to our readers.
But our favourite section need to live22 be the ”collections” wherever SkyCrown has sorted slots based on the concept, capabilities and people.